{"id":47010,"date":"2025-07-08T08:06:43","date_gmt":"2025-07-08T08:06:43","guid":{"rendered":"https:\/\/www.mon-agent-ia.fr\/blog\/?p=47010"},"modified":"2025-07-08T08:06:45","modified_gmt":"2025-07-08T08:06:45","slug":"bon-yeu-to-thiet-yeu-de-hieu-duoc-ky-vong-cua-nguoi-tieu-dung-trong-thoi-dai-cua-cac-tac-nhan-tri-tue-nhan-tao","status":"publish","type":"post","link":"https:\/\/www.mon-agent-ia.fr\/blog\/vi\/bon-yeu-to-thiet-yeu-de-hieu-duoc-ky-vong-cua-nguoi-tieu-dung-trong-thoi-dai-cua-cac-tac-nhan-tri-tue-nhan-tao\/","title":{"rendered":"B\u1ed1n y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu \u0111\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng trong th\u1eddi \u0111\u1ea1i c\u1ee7a c\u00e1c t\u00e1c nh\u00e2n tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Khi tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o tr\u1edf th\u00e0nh trung t\u00e2m trong cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y c\u1ee7a ch\u00fang ta, vi\u1ec7c hi\u1ec3u \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111ang tr\u1edf n\u00ean c\u1ea7n thi\u1ebft. Nh\u1eefng ti\u1ebfn b\u1ed9 c\u00f4ng ngh\u1ec7 trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y kh\u00f4ng ch\u1ec9 thay \u0111\u1ed5i c\u00e1ch ch\u00fang ta t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u m\u00e0 c\u00f2n \u0111\u1ecbnh ngh\u0129a l\u1ea1i k\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. Do \u0111\u00f3, c\u00e1c th\u01b0\u01a1ng hi\u1ec7u ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nh\u1eefng k\u1ef3 v\u1ecdng n\u00e0y, t\u00f9y thu\u1ed9c v\u00e0o h\u1ed3 s\u01a1 ng\u01b0\u1eddi ti\u00eau d\u00f9ng. B\u00e0i vi\u1ebft n\u00e0y xem x\u00e9t b\u1ed1n lo\u1ea1i ng\u01b0\u1eddi d\u00f9ng cho c\u00e1c t\u00e1c nh\u00e2n th\u00f4ng minh v\u00e0 kh\u00e1m ph\u00e1 c\u00e1ch c\u00e1c c\u00f4ng ty c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng nh\u1eefng hi\u1ec3u bi\u1ebft n\u00e0y \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 t\u01b0\u01a1ng t\u00e1c trong khi v\u1eabn \u0111\u1ea3m b\u1ea3o c\u00e1c t\u01b0\u01a1ng t\u00e1c \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a m\u1ed9t c\u00e1ch ch\u00e2n th\u1ef1c.<\/p>\n\n<h2 class=\"wp-block-heading\">C\u00e1c lo\u1ea1i ng\u01b0\u1eddi d\u00f9ng c\u1ee7a t\u00e1c nh\u00e2n AI: M\u1ed9t s\u1ef1 hi\u1ec3u bi\u1ebft c\u1ea7n thi\u1ebft<\/h2>\n\n<p class=\"wp-block-paragraph\">S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u00e3 t\u1ea1o ra c\u00e1c c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang theo nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. M\u1ed9t nghi\u00ean c\u1ee9u do Salesforce th\u1ef1c hi\u1ec7n \u0111\u00e3 ti\u1ebft l\u1ed9 b\u1ed1n h\u1ed3 s\u01a1 ch\u00ednh t\u1ea1o n\u00ean b\u1ed1i c\u1ea3nh ng\u01b0\u1eddi ti\u00eau d\u00f9ng hi\u1ec7n t\u1ea1i \u0111\u1ed1i v\u1edbi c\u00e1c t\u00e1c nh\u00e2n AI. C\u00e1c lo\u1ea1i n\u00e0y kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n \u1edf s\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea, v\u00ec ch\u00fang ti\u1ebft l\u1ed9 nh\u1eefng k\u1ef3 v\u1ecdng c\u1ee5 th\u1ec3 v\u1ec1 t\u00ednh minh b\u1ea1ch, kh\u1ea3 n\u0103ng ph\u1ea3n h\u1ed3i v\u00e0 kh\u1ea3 n\u0103ng truy c\u1eadp. H\u1ed3 s\u01a1 <strong>T\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m<\/strong>Nhu c\u1ea7u ch\u00ednh <strong>Nh\u00e0 chi\u1ebfn l\u01b0\u1ee3c (\u00ab\u00a0Smarty Pants\u00a0\u00bb)<\/strong>43%<strong>Ph\u00e2n t\u00edch c\u00e1c l\u1ef1a ch\u1ecdn, ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t<\/strong>Ng\u01b0\u1eddi t\u1ed1i gi\u1ea3n (\u00ab\u00a0Minimalist\u00a0\u00bb)<\/p>\n\n<figure class=\"wp-block-table\"><table>\n<thead>\n<tr>\n<th>22%<\/th>\n<th>\u0110\u01a1n gi\u1ea3n h\u00f3a, gi\u1ea3m t\u1ea3i tinh th\u1ea7n<\/th>\n<th>Nh\u00e0 v\u00f4 \u0111\u1ecbch v\u1ec1 hi\u1ec7u qu\u1ea3 (\u00ab\u00a0Life-Hacker\u00a0\u00bb)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>16%<\/td>\n<td>T\u1ed1i \u01b0u h\u00f3a n\u0103ng su\u1ea5t, t\u1ef1 \u0111\u1ed9ng h\u00f3a<\/td>\n<td>Ng\u01b0\u1eddi t\u1ea1o xu h\u01b0\u1edbng (\u00ab\u00a0Tastemaker\u00a0\u00bb)<\/td>\n<\/tr>\n<tr>\n<td>15%<\/td>\n<td>Khuy\u1ebfn ngh\u1ecb \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a, ngu\u1ed3n c\u1ea3m h\u1ee9ng<\/td>\n<td>Nh\u00e0 chi\u1ebfn l\u01b0\u1ee3c: h\u00e0nh tr\u00ecnh t\u00ecm ki\u1ebfm s\u1ef1 hi\u1ec3u bi\u1ebft<\/td>\n<\/tr>\n<tr>\n<td>H\u1ed3 s\u01a1 \u0111\u1ea7u ti\u00ean, Nh\u00e0 chi\u1ebfn l\u01b0\u1ee3c, \u0111\u1ea1i di\u1ec7n cho 43% ng\u01b0\u1eddi d\u00f9ng. Nh\u00f3m n\u00e0y c\u00f3 \u0111\u1eb7c \u0111i\u1ec3m l\u00e0 mong mu\u1ed1n s\u00e2u s\u1eafc v\u1ec1 vi\u1ec7c hi\u1ec3u tr\u01b0\u1edbc khi h\u00e0nh \u0111\u1ed9ng. H\u1ecd kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi c\u00e2u tr\u1ea3 l\u1eddi nhanh ch\u00f3ng; h\u1ecd mu\u1ed1n c\u00e1c ph\u00e2n t\u00edch chi ti\u1ebft gi\u00fap h\u1ecd l\u1ef1a ch\u1ecdn m\u1ed9t c\u00e1ch t\u1ef1 tin. Do \u0111\u00f3, khi nh\u1eefng ng\u01b0\u1eddi ti\u00eau d\u00f9ng n\u00e0y t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c t\u00e1c nh\u00e2n AI, h\u1ecd mong \u0111\u1ee3i c\u00e1c t\u00e1c nh\u00e2n n\u00e0y c\u00f3 th\u1ec3 \u0111\u01a1n gi\u1ea3n h\u00f3a th\u00f4ng tin ph\u1ee9c t\u1ea1p v\u00e0 cho ph\u00e9p h\u1ecd d\u1ec5 d\u00e0ng \u0111i\u1ec1u h\u01b0\u1edbng qua nhi\u1ec1u t\u00f9y ch\u1ecdn kh\u00e1c nhau.<\/td>\n<td>Ng\u01b0\u1eddi theo ch\u1ee7 ngh\u0129a t\u1ed1i gi\u1ea3n: T\u00ecm ki\u1ebfm s\u1ef1 thi\u1ebft y\u1ebfu<\/td>\n<td>\u1ede m\u1ee9c 22%, Ng\u01b0\u1eddi theo ch\u1ee7 ngh\u0129a t\u1ed1i gi\u1ea3n ch\u1ee7 y\u1ebfu mu\u1ed1n gi\u1ea3m b\u1edbt g\u00e1nh n\u1eb7ng tinh th\u1ea7n c\u1ee7a h\u1ecd. Th\u01b0\u1eddng l\u00e0 t\u1eeb Th\u1ebf h\u1ec7 X ho\u1eb7c Th\u1ebf h\u1ec7 b\u00f9ng n\u1ed5 d\u00e2n s\u1ed1, h\u1ecd th\u00edch c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u01a1n gi\u1ea3n v\u00e0 thi\u1ebft th\u1ef1c. Trong danh m\u1ee5c n\u00e0y, kho\u1ea3ng 58% cho bi\u1ebft h\u1ecd kh\u00f4ng quen v\u1edbi AI, nh\u01b0ng 37% \u0111\u1eb7c bi\u1ec7t mong mu\u1ed1n \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh \u0111\u01a1n gi\u1ea3n h\u00f3a. \u0110\u1ed1i v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u, \u0111i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c t\u00e1c nh\u00e2n AI kh\u00f4ng ch\u1ec9 m\u1ea1nh m\u1ebd m\u00e0 c\u00f2n d\u1ec5 ti\u1ebfp c\u1eadn v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng. Nh\u00e0 v\u00f4 \u0111\u1ecbch v\u1ec1 hi\u1ec7u qu\u1ea3: T\u1ed1i \u0111a h\u00f3a hi\u1ec7u su\u1ea5t<\/td>\n<\/tr>\n<tr>\n<td>16% Nh\u00e0 v\u00f4 \u0111\u1ecbch v\u1ec1 hi\u1ec7u qu\u1ea3 \u0111\u01b0\u1ee3c ph\u00e2n bi\u1ec7t b\u1edfi s\u1ef1 d\u1ec5 d\u00e0ng c\u1ee7a h\u1ecd v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1. H\u1ecd li\u00ean t\u1ee5c t\u00ecm ki\u1ebfm c\u00e1c c\u00e1ch \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a m\u00ecnh v\u00e0 t\u1ed1i \u0111a h\u00f3a hi\u1ec7u su\u1ea5t c\u1ee7a m\u00ecnh. \u0110\u1ed1i v\u1edbi h\u1ecd, m\u1ed9t t\u00e1c nh\u00e2n AI ph\u1ea3i cung c\u1ea5p kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh. H\u01a1n n\u1eefa, nh\u1eefng ng\u01b0\u1eddi d\u00f9ng n\u00e0y c\u00f3 k\u1ef3 v\u1ecdng cao v\u1ec1 \u0111\u1ed9 tin c\u1eady: h\u1ecd mu\u1ed1n c\u00e1c c\u00f4ng c\u1ee5 c\u1ee7a m\u00ecnh ho\u1ea1t \u0111\u1ed9ng tr\u01a1n tru \u0111\u1ec3 tr\u00e1nh l\u00e3ng ph\u00ed th\u1eddi gian.<\/td>\n<td>Ng\u01b0\u1eddi t\u1ea1o xu h\u01b0\u1edbng: Ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c truy\u1ec1n c\u1ea3m h\u1ee9ng<\/td>\n<td>Cu\u1ed1i c\u00f9ng, 15% Ng\u01b0\u1eddi t\u1ea1o xu h\u01b0\u1edbng, th\u01b0\u1eddng l\u00e0 Th\u1ebf h\u1ec7 Z v\u00e0 Th\u1ebf h\u1ec7 Y, t\u00ecm ki\u1ebfm c\u00e1c \u0111\u1ec1 xu\u1ea5t ho\u00e0n to\u00e0n ph\u00f9 h\u1ee3p v\u1edbi s\u1edf th\u00edch c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd. M\u1ed9t nghi\u00ean c\u1ee9u cho th\u1ea5y 40% nh\u00f3m n\u00e0y mong \u0111\u1ee3i c\u00e1c g\u1ee3i \u00fd c\u00f3 li\u00ean quan v\u1ec1 ch\u01b0\u01a1ng tr\u00ecnh truy\u1ec1n h\u00ecnh, nh\u00e0 h\u00e0ng ho\u1eb7c s\u1ea3n ph\u1ea9m. \u0110i\u1ec1u n\u00e0y m\u1edf \u0111\u01b0\u1eddng cho c\u00e1 nh\u00e2n h\u00f3a n\u00e2ng cao, trong \u0111\u00f3 m\u1ed7i t\u01b0\u01a1ng t\u00e1c ph\u1ea3i mang l\u1ea1i tr\u1ea3i nghi\u1ec7m \u0111\u1ed9c \u0111\u00e1o v\u00e0 ch\u00e2n th\u1ef1c.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/figure>\n\n<h3 class=\"wp-block-heading\">S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a m\u1ed1i quan h\u1ec7 gi\u1eefa ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 t\u00e1c nh\u00e2n AI<\/h3>\n\n<p class=\"wp-block-paragraph\">Khi c\u00e1c t\u00e1c nh\u00e2n AI tr\u1edf th\u00e0nh chu\u1ea9n m\u1ef1c trong cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y c\u1ee7a ch\u00fang ta, k\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng ng\u00e0y c\u00e0ng \u0111a d\u1ea1ng v\u00e0 ph\u1ee9c t\u1ea1p h\u01a1n. C\u00e1c m\u1ed1i quan h\u1ec7 m\u1edbi \u0111ang n\u1ed5i l\u00ean, trong \u0111\u00f3 ng\u01b0\u1eddi d\u00f9ng mong \u0111\u1ee3i c\u00f4ng ngh\u1ec7 hi\u1ec3u v\u00e0 d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u c\u1ee7a h\u1ecd thay v\u00ec ch\u1ec9 ph\u1ea3n \u1ee9ng v\u1edbi c\u00e1c y\u00eau c\u1ea7u c\u1ee7a h\u1ecd. Do \u0111\u00f3, c\u00e1c th\u01b0\u01a1ng hi\u1ec7u ph\u1ea3i suy ngh\u0129 l\u1ea1i v\u1ec1 c\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a m\u00ecnh. Vi\u1ec7c v\u01b0\u1ee3t ra ngo\u00e0i d\u1eef li\u1ec7u nh\u00e2n kh\u1ea9u h\u1ecdc \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 hi\u1ec3u bi\u1ebft chi ti\u1ebft v\u1ec1 \u0111\u1ed9ng c\u01a1 c\u1ee7a kh\u00e1ch h\u00e0ng \u0111ang tr\u1edf n\u00ean r\u1ea5t quan tr\u1ecdng. M\u1ed9t ti\u00eau chu\u1ea9n t\u01b0\u01a1ng t\u00e1c m\u1edbi<\/p>\n\n<h3 class=\"wp-block-heading\">Nh\u1eefng k\u1ef3 v\u1ecdng m\u1edbi c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng n\u00e0y \u0111\u1eb7t ra nh\u1eefng c\u00e2u h\u1ecfi quan tr\u1ecdng cho c\u00e1c doanh nghi\u1ec7p:<\/h3>\n\n<p class=\"wp-block-paragraph\">Li\u1ec7u c\u00e1c t\u00e1c nh\u00e2n AI c\u00f3 \u0111\u1ee7 th\u00f4ng minh \u0111\u1ec3 \u0111\u01b0\u1ee3c coi l\u00e0 h\u1eefu \u00edch thay v\u00ec g\u00e2y kh\u00f3 ch\u1ecbu kh\u00f4ng?<\/p>\n\n<h3 class=\"wp-block-heading\">Li\u1ec7u ch\u00fang c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p hi\u1ec7u qu\u1ea3 v\u00e0 c\u00e1 nh\u00e2n h\u00f3a m\u00e0 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u00ednh minh b\u1ea1ch c\u1ee7a c\u00e1c t\u01b0\u01a1ng t\u00e1c kh\u00f4ng?<\/h3>\n\n<p class=\"wp-block-paragraph\">L\u00e0m th\u1ebf n\u00e0o ch\u00fang ta c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o ni\u1ec1m tin c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u00e0o c\u00e1c c\u00f4ng ngh\u1ec7 n\u00e0y trong khi v\u1eabn \u0111\u1ea3m b\u1ea3o s\u1ef1 \u0111\u1ed5i m\u1edbi li\u00ean t\u1ee5c? <strong><\/strong> \u0110\u1ec3 tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi n\u00e0y, \u0111i\u1ec1u c\u1ea7n thi\u1ebft l\u00e0 ph\u1ea3i ph\u00e1t tri\u1ec3n m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c d\u1ef1a tr\u00ean vi\u1ec7c l\u1eafng nghe t\u00edch c\u1ef1c nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng. B\u1eb1ng c\u00e1ch t\u1ea1o ra c\u00e1c t\u01b0\u01a1ng t\u00e1c d\u1ef1a tr\u00ean t\u00ednh x\u00e1c th\u1ef1c v\u00e0 s\u1ef1 g\u1eafn k\u1ebft, c\u00e1c th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 n\u1ed5i b\u1eadt trong b\u1ed1i c\u1ea3nh c\u1ea1nh tranh ng\u00e0y c\u00e0ng b\u00e3o h\u00f2a.<\/p>\n\n<h3 class=\"wp-block-heading\">X\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang<\/h3>\n\n<p class=\"wp-block-paragraph\">\u0110\u1ec3 ph\u00e1t tri\u1ec3n c\u00e1c t\u00e1c nh\u00e2n \u0111\u00e1p \u1ee9ng hi\u1ec7u qu\u1ea3 k\u1ef3 v\u1ecdng c\u1ee7a nhi\u1ec1u h\u1ed3 s\u01a1 kh\u00e1c nhau, c\u00e1c th\u01b0\u01a1ng hi\u1ec7u n\u00ean t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m ph\u00f9 h\u1ee3p. Sau \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 chi\u1ebfn l\u01b0\u1ee3c c\u1ea7n c\u00e2n nh\u1eafc: <strong>Ph\u00e2n t\u00edch chuy\u00ean s\u00e2u<\/strong> : Ti\u1ebfn h\u00e0nh nghi\u00ean c\u1ee9u \u0111\u1ec3 hi\u1ec3u s\u1edf th\u00edch v\u00e0 h\u00e0nh vi c\u1ee5 th\u1ec3 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/p>\n\n<h2 class=\"wp-block-heading\">C\u00e1 nh\u00e2n h\u00f3a n\u00e2ng cao<\/h2>\n\n<p class=\"wp-block-paragraph\">: S\u1eed d\u1ee5ng thu\u1eadt to\u00e1n \u0111\u1ec3 \u0111\u1ec1 xu\u1ea5t c\u00e1c \u01b0u \u0111\u00e3i d\u1ef1a tr\u00ean s\u1edf th\u00edch c\u00e1 nh\u00e2n.<\/p>\n\n<h3 class=\"wp-block-heading\">Minh b\u1ea1ch d\u1eef li\u1ec7u<\/h3>\n\n<p class=\"wp-block-paragraph\">: \u200b\u200bTh\u00f4ng b\u00e1o cho ng\u01b0\u1eddi d\u00f9ng v\u1ec1 vi\u1ec7c s\u1eed d\u1ee5ng th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd \u0111\u1ec3 x\u00e2y d\u1ef1ng l\u00f2ng tin.<\/p>\n\n<ul class=\"wp-block-list\"><li>Ki\u1ec3m tra ng\u01b0\u1eddi d\u00f9ng<\/li><li>: M\u1eddi c\u00e1c nh\u00f3m t\u1eadp trung \u0111\u1ec3 ki\u1ec3m tra c\u00e1c t\u00e1c nh\u00e2n AI nh\u1eb1m tinh ch\u1ec9nh c\u00e1c t\u00ednh n\u0103ng v\u00e0 \u0111i\u1ec1u ch\u1ec9nh k\u1ef3 v\u1ecdng. <strong>Nh\u1eefng s\u00e1ng ki\u1ebfn \u200b\u200bn\u00e0y kh\u00f4ng ch\u1ec9 g\u00f3p ph\u1ea7n v\u00e0o l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n t\u1ea1o ra b\u1ea7u kh\u00f4ng kh\u00ed tin c\u1eady c\u1ea7n thi\u1ebft cho vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi.<\/strong> Nhu c\u1ea7u th\u00edch \u1ee9ng li\u00ean t\u1ee5c trong h\u1ec7 sinh th\u00e1i th\u01b0\u01a1ng m\u1ea1i<\/li><li>V\u1edbi s\u1ef1 gia t\u0103ng c\u1ee7a c\u00e1c t\u00e1c nh\u00e2n AI, c\u00e1c th\u01b0\u01a1ng hi\u1ec7u c\u0169ng ph\u1ea3i c\u00e2n nh\u1eafc \u0111\u1ebfn t\u00e1c \u0111\u1ed9ng c\u1ee7a t\u00ecnh tr\u1ea1ng b\u00e3o h\u00f2a th\u00f4ng tin \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng. Trong m\u1ed9t th\u1ebf gi\u1edbi c\u00f3 nhi\u1ec1u l\u1ef1a ch\u1ecdn v\u00e0 l\u01b0\u1ee3ng th\u00f4ng tin \u0111\u1ed5 v\u1ec1, \u0111i\u1ec1u b\u1eaft bu\u1ed9c \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p l\u00e0 ph\u1ea3i ho\u1ea1t \u0111\u1ed9ng nh\u01b0 nh\u1eefng b\u1ed9 l\u1ecdc th\u00f4ng tin trong khi v\u1eabn ti\u1ebfp t\u1ee5c d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng. <strong>M\u00f4i tr\u01b0\u1eddng c\u00f4ng ngh\u1ec7 kh\u00f4ng ng\u1eebng ph\u00e1t tri\u1ec3n<\/strong> M\u1ed9t kh\u00eda c\u1ea1nh c\u01a1 b\u1ea3n kh\u00e1c l\u00e0 \u0111\u1ed9 tin c\u1eady c\u1ee7a c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 t\u00e1c nh\u00e2n AI. Ng\u01b0\u1eddi ti\u00eau d\u00f9ng ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng d\u1ef1a v\u00e0o c\u00f4ng ngh\u1ec7 ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3. C\u00e1c th\u01b0\u01a1ng hi\u1ec7u nh\u01b0 Salesforce v\u00e0 Amazon \u0111ang \u0111\u1ea7u t\u01b0 m\u1ea1nh m\u1ebd \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ec7 th\u1ed1ng AI c\u1ee7a h\u1ecd kh\u00f4ng ch\u1ec9 ti\u00ean ti\u1ebfn m\u00e0 c\u00f2n c\u00f3 th\u1ec3 th\u00edch \u1ee9ng v\u1edbi th\u1ecb hi\u1ebfu v\u00e0 h\u00e0nh vi thay \u0111\u1ed5i nhanh ch\u00f3ng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/li><\/ul>\n\n<p class=\"wp-block-paragraph\">M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn t\u1eadp trung v\u00e0o t\u00ednh minh b\u1ea1ch v\u00e0 s\u1ef1 tham gia<strong>Minh b\u1ea1ch l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t trong k\u1ef7 nguy\u00ean ti\u00eau d\u00f9ng m\u1edbi n\u00e0y. Nh\u01b0 nghi\u00ean c\u1ee9u cho th\u1ea5y, ng\u01b0\u1eddi d\u00f9ng mong \u0111\u1ee3i c\u00e1c th\u01b0\u01a1ng hi\u1ec7u cung c\u1ea5p cho h\u1ecd th\u00f4ng tin r\u00f5 r\u00e0ng v\u00e0 d\u1ec5 ti\u1ebfp c\u1eadn v\u1ec1 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a h\u1ecd. Do \u0111\u00f3, c\u00e1c c\u00f4ng ty ph\u1ea3i \u00e1p d\u1ee5ng chi\u1ebfn l\u01b0\u1ee3c truy\u1ec1n th\u00f4ng c\u1edfi m\u1edf li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng d\u1eef li\u1ec7u.<\/strong> C\u1ea3nh b\u00e1o ng\u01b0\u1eddi d\u00f9ng v\u1ec1 vi\u1ec7c s\u1eed d\u1ee5ng d\u1eef li\u1ec7u c\u1ee7a h\u1ecd.<strong>Cung c\u1ea5p quy\u1ec1n truy c\u1eadp d\u1ec5 d\u00e0ng v\u00e0o c\u00e0i \u0111\u1eb7t quy\u1ec1n ri\u00eang t\u01b0.<\/strong>Khuy\u1ebfn kh\u00edch ph\u1ea3n h\u1ed3i \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh d\u1ecbch v\u1ee5.<\/p>\n\n<h3 class=\"wp-block-heading\">B\u1eb1ng c\u00e1ch t\u00ednh \u0111\u1ebfn c\u00e1c y\u1ebfu t\u1ed1 n\u00e0y, c\u00e1c th\u01b0\u01a1ng hi\u1ec7u kh\u00f4ng ch\u1ec9 c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng l\u00f2ng tin m\u00e0 c\u00f2n \u0111\u1ea3m b\u1ea3o t\u00ednh x\u00e1c th\u1ef1c trong c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ecd v\u1edbi kh\u00e1ch h\u00e0ng.<\/h3>\n\n<p class=\"wp-block-paragraph\">Th\u00e1ch th\u1ee9c v\u00e0 c\u01a1 h\u1ed9i \u0111\u1ed1i m\u1eb7t v\u1edbi s\u1ef1 tr\u1ed7i d\u1eady c\u1ee7a c\u00e1c t\u00e1c nh\u00e2n AI<\/p>\n\n<ol class=\"wp-block-list\"><li><strong>Qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i sang tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng h\u1ed7 tr\u1ee3 AI \u0111\u1eb7t ra nh\u1eefng th\u00e1ch th\u1ee9c kh\u00f4ng th\u1ec3 ph\u1ee7 nh\u1eadn \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p. Tuy nhi\u00ean, nh\u1eefng th\u00e1ch th\u1ee9c n\u00e0y c\u0169ng chuy\u1ec3n th\u00e0nh c\u01a1 h\u1ed9i \u0111\u00e1ng k\u1ec3 cho nh\u1eefng ai s\u1eb5n s\u00e0ng d\u1ea5n th\u00e2n v\u00e0o con \u0111\u01b0\u1eddng n\u00e0y.<\/strong> Gi\u1ea3i m\u00e3 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o<\/li><li><strong>\u0110\u1ed1i v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi ti\u00eau d\u00f9ng, AI v\u1eabn l\u00e0 m\u1ed9t c\u00f4ng ngh\u1ec7 b\u00ed \u1ea9n. Do \u0111\u00f3, c\u00e1c th\u01b0\u01a1ng hi\u1ec7u c\u00f3 tr\u00e1ch nhi\u1ec7m gi\u00e1o d\u1ee5c \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh v\u1ec1 nh\u1eefng l\u1ee3i \u00edch v\u00e0 kh\u1ea3 n\u0103ng m\u00e0 c\u00e1c c\u00f4ng c\u1ee5 n\u00e0y mang l\u1ea1i. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n th\u00f4ng qua:<\/strong> H\u1ed9i th\u1ea3o tr\u00ean web gi\u1ea3i th\u00edch v\u1ec1 c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c t\u00e1c nh\u00e2n AI.<\/li><li><strong>C\u00e1c chi\u1ebfn d\u1ecbch n\u00e2ng cao nh\u1eadn th\u1ee9c v\u1ec1 nh\u1eefng l\u1ee3i \u00edch th\u1ef1c s\u1ef1 c\u1ee7a vi\u1ec7c s\u1eed d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o.<\/strong> C\u00e1c nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh th\u00e0nh c\u00f4ng ch\u1ee9ng minh c\u00e1c \u1ee9ng d\u1ee5ng c\u1ee5 th\u1ec3 c\u1ee7a AI.<\/li><li><strong>Thu h\u00fat s\u1ef1 ch\u00fa \u00fd: m\u1ed9t \u0111i\u1ec1u c\u1ea7n thi\u1ebft trong n\u1ec1n kinh t\u1ebf ch\u00fa \u00fd<\/strong> Trong n\u1ec1n kinh t\u1ebf ch\u00fa \u00fd, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 c\u00e1c th\u01b0\u01a1ng hi\u1ec7u ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a m\u00ecnh \u0111\u1ec3 thu h\u00fat s\u1ef1 quan t\u00e2m c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng. V\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y, vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng s\u1ebd kh\u00f4ng ch\u1ec9 h\u1ed7 tr\u1ee3 s\u1ef1 h\u00e0i l\u00f2ng m\u00e0 c\u00f2n th\u00fac \u0111\u1ea9y m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng. C\u00e1c c\u00f4ng c\u1ee5 AI gi\u1ed1ng nh\u01b0 nh\u1eefng c\u00f4ng c\u1ee5 do c\u00e1c c\u00f4ng ty nh\u01b0 Google hay HubSpot ph\u00e1t tri\u1ec3n c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a n\u00e0y.<\/li><\/ol>\n\n<p class=\"wp-block-paragraph\">T\u00f3m l\u1ea1i, vi\u1ec7c hi\u1ec3u \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng trong th\u1eddi \u0111\u1ea1i tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u00f2i h\u1ecfi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u ph\u1ea3i c\u00f3 c\u00e1ch ti\u1ebfp c\u1eadn s\u00e1ng t\u1ea1o v\u00e0 \u0111\u00e1p \u1ee9ng. C\u00e1c c\u00f4ng ty ph\u1ea3i cam k\u1ebft l\u1eafng nghe kh\u00e1ch h\u00e0ng, d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u c\u1ee7a h\u1ecd v\u00e0 li\u00ean t\u1ee5c \u0111i\u1ec1u ch\u1ec9nh s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng phong ph\u00fa v\u00e0 ch\u00e2n th\u1ef1c.<\/p>\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n<p class=\"wp-block-paragraph\"> <strong><\/strong> <\/p>\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<ul class=\"wp-block-list\"><li><\/li><li><\/li><li><\/li><\/ul>\n\n<p class=\"wp-block-paragraph\"> <strong><\/strong> <\/p>\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<ol class=\"wp-block-list\"><li><\/li><li><\/li><li><\/li><\/ol>\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Khi tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o tr\u1edf th\u00e0nh trung t\u00e2m trong cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y c\u1ee7a ch\u00fang ta, vi\u1ec7c hi\u1ec3u \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111ang tr\u1edf n\u00ean c\u1ea7n thi\u1ebft. Nh\u1eefng ti\u1ebfn b\u1ed9 c\u00f4ng ngh\u1ec7 trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y kh\u00f4ng ch\u1ec9 thay \u0111\u1ed5i c\u00e1ch ch\u00fang ta t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u m\u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":46986,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[77],"tags":[447,81075,81078,81072,284],"class_list":["post-47010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe-vi","tag-doi-moi-cong-nghe-vi","tag-hanh-vi-tieu-dung-vi","tag-kinh-te-so-vi","tag-mong-doi-cua-nguoi-tieu-dung-vi","tag-tri-tue-nhan-tao-vi"],"_links":{"self":[{"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/posts\/47010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/comments?post=47010"}],"version-history":[{"count":1,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/posts\/47010\/revisions"}],"predecessor-version":[{"id":47011,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/posts\/47010\/revisions\/47011"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/media\/46986"}],"wp:attachment":[{"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/media?parent=47010"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/categories?post=47010"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/tags?post=47010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}