{"id":22819,"date":"2025-04-29T21:26:56","date_gmt":"2025-04-29T21:26:56","guid":{"rendered":"https:\/\/www.mon-agent-ia.fr\/blog\/?p=22819"},"modified":"2025-04-29T21:26:58","modified_gmt":"2025-04-29T21:26:58","slug":"san-bay-lyon-saint-exupery-doi-moi-voi-mot-dai-ly-ao-de-ho-tro-hanh-khach-bang-tri-tue-nhan-tao","status":"publish","type":"post","link":"https:\/\/www.mon-agent-ia.fr\/blog\/vi\/san-bay-lyon-saint-exupery-doi-moi-voi-mot-dai-ly-ao-de-ho-tro-hanh-khach-bang-tri-tue-nhan-tao\/","title":{"rendered":"S\u00e2n bay Lyon-Saint Exup\u00e9ry \u0111\u1ed5i m\u1edbi v\u1edbi m\u1ed9t \u0111\u1ea1i l\u00fd \u1ea3o \u0111\u1ec3 h\u1ed7 tr\u1ee3 h\u00e0nh kh\u00e1ch b\u1eb1ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o"},"content":{"rendered":"

Trong m\u1ed9t th\u1ebf gi\u1edbi m\u00e0 c\u00f4ng ngh\u1ec7 \u0111ang ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc, S\u00e2n bay Lyon-Saint Exup\u00e9ry n\u1ed5i b\u1eadt v\u00ec cam k\u1ebft \u0111\u1ed5i m\u1edbi. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u cho nh\u1eefng \u0111i\u1ec3m \u0111\u1ebfn m\u1edbi m\u00e0 c\u00f2n l\u00e0 ph\u00f2ng th\u00ed nghi\u1ec7m \u00fd t\u01b0\u1edfng th\u1ef1c s\u1ef1, n\u01a1i tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) h\u00ecnh th\u00e0nh \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m du l\u1ecbch. \u1ede trung t\u00e2m c\u1ee7a s\u1ef1 ph\u00e1t tri\u1ec3n n\u00e0y l\u00e0 m\u1ed9t d\u1ecbch v\u1ee5 m\u1edbi: \u0111\u1ea1i l\u00fd \u1ea3o<\/strong> \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 bi\u1ebfn \u0111\u1ed5ih\u1ed7 tr\u1ee3 h\u00e0nh kh\u00e1ch<\/strong> th\u00f4ng qua nh\u1eefng t\u01b0\u01a1ng t\u00e1c tr\u00f4i ch\u1ea3y v\u00e0 tr\u1ef1c quan. S\u00e1ng ki\u1ebfn \u200b\u200bn\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n trong s\u1ee9 m\u1ec7nh c\u1ee7a Vinci Airports nh\u1eb1m hi\u1ec7n \u0111\u1ea1i h\u00f3a ng\u00e0nh h\u00e0ng kh\u00f4ng v\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u1ed3ng th\u1eddi t\u00edch h\u1ee3p c\u00e1c c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn gi\u00fap c\u1ea3i thi\u1ec7n t\u00ednh di \u0111\u1ed9ng<\/strong> du kh\u00e1ch.<\/p>\n\n

M\u1ed9t s\u1ef1 \u0111\u1ed5i m\u1edbi t\u1ea1i trung t\u00e2m s\u00e2n bay Lyon-Saint Exup\u00e9ry<\/h2>\n\n

L\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n thi\u1ebft y\u1ebfu c\u1ee7a h\u1ec7 sinh th\u00e1i s\u00e2n bay, S\u00e2n bay Lyon-Saint Exup\u00e9ry li\u00ean t\u1ee5c th\u00edch \u1ee9ng v\u1edbi nhu c\u1ea7u thay \u0111\u1ed5i c\u1ee7a h\u00e0nh kh\u00e1ch. \u0110\u1ebfn n\u0103m 2025, s\u1ed1 h\u00f3a v\u00e0 s\u1eed d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o s\u1ebd tr\u1edf n\u00ean thi\u1ebft y\u1ebfu trong l\u0129nh v\u1ef1c v\u1eadn t\u1ea3i h\u00e0ng kh\u00f4ng. Tr\u1ee3 l\u00fd \u1ea3o m\u1edbi \u0111\u01b0\u1ee3c c\u00e0i \u0111\u1eb7t t\u1ea1i Nh\u00e0 ga 1 l\u00e0 b\u01b0\u1edbc ti\u1ebfn \u0111\u00e1ng k\u1ec3 trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/p>\n\n

T\u1ed5ng quan v\u1ec1 \u0111\u1ea1i l\u00fd \u1ea3o<\/h3>\n\n

C\u00e1i n\u00e0y d\u1ecbch v\u1ee5 s\u00e1ng t\u1ea1o<\/strong> d\u1ef1a tr\u00ean c\u00f4ng ngh\u1ec7 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o cho ph\u00e9p nh\u00e2n vi\u00ean \u1ea3o giao ti\u1ebfp v\u1edbi h\u00e0nh kh\u00e1ch m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 c\u00e1 nh\u00e2n h\u00f3a. V\u1edbi kh\u1ea3 n\u0103ng th\u1ec3 hi\u1ec7n b\u1ea3n th\u00e2n trong kho\u1ea3ng ba m\u01b0\u01a1i ng\u00f4n ng\u1eef<\/strong>, \u0111i\u1ec1u n\u00e0y gi\u00fap s\u00e2n bay th\u1ef1c s\u1ef1 d\u1ec5 ti\u1ebfp c\u1eadn v\u1edbi t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi, kh\u00f4ng c\u00f2n r\u00e0o c\u1ea3n ng\u00f4n ng\u1eef. H\u00e0nh kh\u00e1ch c\u00f3 th\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi v\u1ec1 nhi\u1ec1u ch\u1ee7 \u0111\u1ec1 kh\u00e1c nhau, t\u1eeb th\u00f4ng tin v\u1ec1 chuy\u1ebfn bay \u0111\u1ebfn c\u00e1c d\u1ecbch v\u1ee5 c\u00f3 s\u1eb5n t\u1ea1i ch\u1ed7.<\/p>\n\n

C\u00e1c t\u00ednh n\u0103ng ch\u00ednh c\u1ee7a Virtual Agent<\/h3>\n\n

\u0110\u1ea1i l\u00fd \u1ea3o tri\u1ec3n khai m\u1ed9t lo\u1ea1t c\u00e1c t\u00ednh n\u0103ng gi\u00fap t\u0103ng c\u01b0\u1eddngkinh nghi\u1ec7m du l\u1ecbch<\/strong>, bao g\u1ed3m :<\/p>\n\n

  • Xem th\u00f4ng tin chuy\u1ebfn bay theo th\u1eddi gian th\u1ef1c<\/li>
  • \u0110\u1ecbnh h\u01b0\u1edbng h\u00e0nh kh\u00e1ch b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 s\u00e2n bay t\u01b0\u01a1ng t\u00e1c<\/li>
  • Th\u00f4ng tin chung v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5, doanh nghi\u1ec7p v\u00e0 \u0111i\u1ec3m \u0111\u1ebfn<\/li>
  • H\u1ed7 tr\u1ee3 cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u00f3 s\u1eb5n t\u1ea1i khu v\u1ef1c Lyon<\/li><\/ul>\n\n

    Vi\u1ec7c tri\u1ec3n khai n\u00e0y kh\u00f4ng ch\u1ec9 minh h\u1ecda cho cam k\u1ebft c\u1ee7a s\u00e2n bay trong vi\u1ec7c c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n t\u00edch h\u1ee3p c\u00e1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn v\u00e0o ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y.<\/p>\n\n

    Vai tr\u00f2 c\u1ee7a c\u00e1c \u0111\u1ea1i l\u00fd \u1ea3o trong vi\u1ec7c c\u1ea3i thi\u1ec7n h\u1ed7 tr\u1ee3 h\u00e0nh kh\u00e1ch<\/h2>\n\n

    V\u1edbi s\u1ef1 gia t\u0103ng c\u1ee7a du l\u1ecbch h\u00e0ng kh\u00f4ng, nhu c\u1ea7u v\u1ec1 m\u1ed9t d\u1ecbch v\u1ee5h\u1ed7 tr\u1ee3 h\u00e0nh kh\u00e1ch<\/strong> hi\u1ec7u qu\u1ea3 m\u1ea1nh m\u1ebd h\u01a1n bao gi\u1edd h\u1ebft. H\u00e0nh kh\u00e1ch ng\u00e0y nay mong mu\u1ed1n c\u00f3 c\u00e2u tr\u1ea3 l\u1eddi nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c cho nh\u1eefng c\u00e2u h\u1ecfi th\u01b0\u1eddng n\u1ea3y sinh tr\u01b0\u1edbc, trong v\u00e0 sau chuy\u1ebfn bay. Trong b\u1ed1i c\u1ea3nh n\u00e0y, t\u00e1c nh\u00e2n \u1ea3o Lyon-Saint Exup\u00e9ry \u0111\u00f3ng vai tr\u00f2 trung t\u00e2m.<\/p>\n\n

    L\u1ee3i \u00edch cho du kh\u00e1ch<\/h3>\n\n

    C\u00e1i n\u00e0y b\u00e0n tr\u1ee3 gi\u00fap<\/strong> b\u1edfi tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o mang l\u1ea1i nhi\u1ec1u l\u1ee3i th\u1ebf kh\u00e1c nhau:<\/p>\n\n

    • Kh\u1ea3 n\u0103ng truy c\u1eadp 24\/7:<\/strong> Du kh\u00e1ch c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi b\u1ea5t c\u1ee9 l\u00fac n\u00e0o, khi\u1ebfn s\u00e2n bay tr\u1edf n\u00ean th\u00e2n thi\u1ec7n h\u01a1n.<\/li>
    • Gi\u1ea3m h\u00e0ng \u0111\u1ee3i:<\/strong> Nh\u1edd ph\u1ea3n h\u1ed3i t\u1ee9c th\u1eddi, \u00edt h\u00e0nh kh\u00e1ch ph\u1ea3i \u0111\u1ebfn qu\u1ea7y d\u1ecbch v\u1ee5 h\u01a1n.<\/li>
    • Tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a:<\/strong> Tr\u1ee3 l\u00fd \u1ea3o c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh ph\u1ea3n h\u1ed3i d\u1ef1a tr\u00ean nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a h\u00e0nh kh\u00e1ch.<\/li>
    • T\u00e0i nguy\u00ean \u0111\u01b0\u1ee3c t\u0103ng c\u01b0\u1eddng:<\/strong> B\u1eb1ng c\u00e1ch cung c\u1ea5p th\u00f4ng tin v\u1ec1 khu v\u1ef1c xung quanh s\u00e2n bay v\u00e0 c\u00e1c \u0111i\u1ec3m \u0111\u1ebfn, h\u00e0nh kh\u00e1ch c\u00f3 th\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch cho chuy\u1ebfn \u0111i c\u1ee7a m\u00ecnh t\u1ed1t h\u01a1n.<\/li><\/ul>\n\n

      Nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y g\u00f3p ph\u1ea7n bi\u1ebfn Lyon-Saint Exup\u00e9ry kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t trung t\u00e2m v\u1eadn chuy\u1ec3n m\u00e0 c\u00f2n l\u00e0 n\u01a1i mang l\u1ea1i s\u1ef1 tho\u1ea3i m\u00e1i v\u00e0 th\u00fa v\u1ecb cho h\u00e0nh kh\u00e1ch.<\/p>\n\n

      \n\n\n\n\n\n\n
      Ch\u1ee9c n\u0103ng<\/th>\nS\u1ef1 mi\u00eau t\u1ea3<\/th>\nT\u00e1c \u0111\u1ed9ng \u0111\u1ebfn h\u00e0nh kh\u00e1ch<\/th>\n<\/tr>\n<\/thead>\n
      T\u01b0 v\u1ea5n chuy\u1ebfn bay<\/td>\nKi\u1ec3m tra l\u1ecbch tr\u00ecnh v\u00e0 th\u00f4ng tin chuy\u1ebfn bay theo th\u1eddi gian th\u1ef1c.<\/td>\nGi\u1ea3m c\u0103ng th\u1eb3ng khi di chuy\u1ec3n v\u00e0 ch\u1edd \u0111\u1ee3i.<\/td>\n<\/tr>\n
      \u0111\u1ecbnh h\u01b0\u1edbng t\u01b0\u01a1ng t\u00e1c<\/td>\nS\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u1ec3 d\u1ec5 d\u00e0ng di chuy\u1ec3n quanh s\u00e2n bay.<\/td>\nT\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho vi\u1ec7c \u0111i\u1ec1u h\u01b0\u1edbng v\u00e0 ti\u1ebfp c\u1eadn c\u00e1c khu v\u1ef1c kh\u00e1c nhau.<\/td>\n<\/tr>\n
      Th\u00f4ng tin du l\u1ecbch<\/td>\nThu th\u1eadp th\u00f4ng tin v\u1ec1 c\u00e1c \u0111i\u1ec3m tham quan \u0111\u1ecba ph\u01b0\u01a1ng.<\/td>\nH\u1ed7 tr\u1ee3 l\u1eadp k\u1ebf ho\u1ea1ch cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng b\u00ean ngo\u00e0i s\u00e2n bay.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/figure>\n\n

      H\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai: c\u00f4ng ngh\u1ec7 ph\u1ee5c v\u1ee5 tr\u1ea3i nghi\u1ec7m du l\u1ecbch<\/h2>\n\n

      V\u00e0o n\u0103m 2025, s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7 kh\u00f4ng c\u00f3 d\u1ea5u hi\u1ec7u ch\u1eadm l\u1ea1i. Vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c t\u00e1c nh\u00e2n \u1ea3o, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u00e1c nh\u00e2n t\u1ea1i s\u00e2n bay Lyon-Saint Exup\u00e9ry, m\u1edf \u0111\u01b0\u1eddng cho m\u1ed9t t\u00ednh di \u0111\u1ed9ng<\/strong> t\u01b0\u01a1ng lai n\u01a1itr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o<\/strong> kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n \u1edf vi\u1ec7c h\u1ed7 tr\u1ee3 h\u00e0nh kh\u00e1ch m\u00e0 c\u00f2n m\u1edf r\u1ed9ng sang nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c c\u1ee7a h\u00e0ng kh\u00f4ng.<\/p>\n\n

      S\u1ef1 th\u00edch nghi c\u1ee7a c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng s\u00e2n bay<\/h3>\n\n

      Trong t\u01b0\u01a1ng lai g\u1ea7n, c\u00e1c s\u00e2n bay s\u1ebd ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u1ee7a m\u00ecnh \u0111\u1ec3 t\u00edch h\u1ee3p c\u00e1c c\u00f4ng ngh\u1ec7 n\u00e0y m\u1ed9t c\u00e1ch h\u00e0i h\u00f2a. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m:<\/p>\n\n

      • Kh\u00f4ng gian d\u00e0nh ri\u00eang cho t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c t\u00e1c nh\u00e2n \u1ea3o<\/li>
      • H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd lu\u1ed3ng h\u00e0nh kh\u00e1ch d\u1ef1a tr\u00ean AI<\/li>
      • H\u1ee3p t\u00e1c v\u1edbi c\u00e1c c\u00f4ng ty c\u00f4ng ngh\u1ec7 \u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p ti\u00ean ti\u1ebfn h\u01a1n<\/li><\/ul>\n\n

        S\u1ef1 chuy\u1ec3n \u0111\u1ed5i n\u00e0y kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n \u1edf c\u00e1c \u0111\u1ea1i l\u00fd \u1ea3o t\u1ea1i Lyon m\u00e0 c\u00f2n b\u00e1o hi\u1ec7u m\u1ed9t xu h\u01b0\u1edbng s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng tr\u00ean ph\u1ea1m vi to\u00e0n c\u1ea7u. Khi c\u00e1c s\u00e2n bay tr\u00ean kh\u1eafp th\u1ebf gi\u1edbi t\u00ecm c\u00e1ch c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/strong>, vi\u1ec7c t\u00edch h\u1ee3p tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o s\u1ebd r\u1ea5t quan tr\u1ecdng.<\/p>\n\n

        Xu h\u01b0\u1edbng s\u1eafp t\u1edbi trong ng\u00e0nh h\u00e0ng kh\u00f4ng<\/h3>\n\n

        Ng\u00e0nh h\u00e0ng kh\u00f4ng \u0111ang ph\u00e1t tri\u1ec3n v\u00e0 c\u00f3 m\u1ed9t s\u1ed1 xu h\u01b0\u1edbng k\u1ecbp th\u1eddi:<\/p>\n\n

        • AI v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u:<\/strong> S\u1eed d\u1ee5ng AI \u0111\u1ec3 ph\u00e2n t\u00edch h\u00e0nh vi c\u1ee7a h\u00e0nh kh\u00e1ch nh\u1eb1m c\u00e1 nh\u00e2n h\u00f3a d\u1ecbch v\u1ee5.<\/li>
        • Xe t\u1ef1 h\u00e0nh:<\/strong> \u00c1p d\u1ee5ng xe \u0111\u01b0a \u0111\u00f3n t\u1ef1 \u0111\u1ed9ng \u0111\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho vi\u1ec7c v\u1eadn chuy\u1ec3n trong s\u00e2n bay.<\/li>
        • C\u00f4ng ngh\u1ec7 th\u00e2n thi\u1ec7n v\u1edbi m\u00f4i tr\u01b0\u1eddng:<\/strong> Ph\u00e1t tri\u1ec3n c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng xanh \u0111\u1ec3 \u1ee9ng ph\u00f3 v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c v\u1ec1 m\u00f4i tr\u01b0\u1eddng.<\/li><\/ul>\n\n

          Nh\u1eefng \u0111\u1ed5i m\u1edbi n\u00e0y s\u1ebd l\u00e0m gi\u1ea3m l\u01b0\u1ee3ng kh\u00ed th\u1ea3i carbon trong khi t\u1ed1i \u01b0u h\u00f3akinh nghi\u1ec7m du l\u1ecbch<\/strong> v\u1ec1 l\u00e2u d\u00e0i.<\/p>\n\n

          \n\n\n\n\n\n\n
          Xu h\u01b0\u1edbng<\/th>\nS\u1ef1 mi\u00eau t\u1ea3<\/th>\nT\u00e1c \u0111\u1ed9ng d\u1ef1 ki\u1ebfn<\/th>\n<\/tr>\n<\/thead>\n
          Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o<\/td>\nC\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 th\u00f4ng qua c\u00e1c c\u00f4ng c\u1ee5 AI ti\u00ean ti\u1ebfn.<\/td>\nT\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/td>\n<\/tr>\n
          Giao th\u00f4ng t\u1ef1 \u0111\u1ed9ng<\/td>\nGi\u1edbi thi\u1ec7u xe t\u1ef1 h\u00e0nh t\u1ea1i s\u00e2n bay.<\/td>\nGi\u1ea3m chi ph\u00ed v\u00e0 t\u0103ng c\u01b0\u1eddng b\u1ea3o m\u1eadt.<\/td>\n<\/tr>\n
          Sinh th\u00e1i h\u1ecdc<\/td>\n\u01afu ti\u00ean tr\u00e1ch nhi\u1ec7m sinh th\u00e1i trong ng\u00e0nh h\u00e0ng kh\u00f4ng.<\/td>\nGi\u1ea3m \u0111\u00e1ng k\u1ec3 t\u00e1c \u0111\u1ed9ng t\u1edbi m\u00f4i tr\u01b0\u1eddng.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/figure>\n\n

          \u1ea2nh h\u01b0\u1edfng c\u1ee7a c\u00e1c \u0111\u1ea1i l\u00fd \u1ea3o \u0111\u1ebfn d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ea1i s\u00e2n bay<\/h2>\n\n

          Khi th\u1ebf gi\u1edbi ph\u00e1t tri\u1ec3n, c\u00e1ch th\u1ee9c doanh nghi\u1ec7p t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng c\u0169ng ph\u1ea3i thay \u0111\u1ed5i theo. Kh\u00e1i ni\u1ec7m n\u00e0y \u0111\u1eb7c bi\u1ec7t \u0111\u00fang trong m\u00f4i tr\u01b0\u1eddng n\u0103ng \u0111\u1ed9ng c\u1ee7a c\u00e1c s\u00e2n bay. Vi\u1ec7c tri\u1ec3n khai t\u00e1c nh\u00e2n \u1ea3o t\u1ea1i Lyon-Saint Exup\u00e9ry l\u00e0 m\u1ed9t v\u00ed d\u1ee5 n\u1ed5i b\u1eadt v\u1ec1 c\u00e1ch c\u00f4ng ngh\u1ec7<\/strong> c\u00f3 th\u1ec3 thay \u0111\u1ed5i d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/p>\n\n

          S\u1ef1 tham gia c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a<\/h3>\n\n

          M\u1ed9t trong nh\u1eefng l\u1ee3i th\u1ebf l\u1edbn nh\u1ea5t c\u1ee7a c\u00e1c \u0111\u1ea1i l\u00fd \u1ea3o l\u00e0 kh\u1ea3 n\u0103ng cung c\u1ea5p kinh nghi\u1ec7m du l\u1ecbch<\/strong> c\u00e1 nh\u00e2n h\u00f3a h\u01a1n. B\u1eb1ng c\u00e1ch hi\u1ec3u \u0111\u01b0\u1ee3c s\u1edf th\u00edch v\u00e0 nhu c\u1ea7u c\u1ee7a h\u00e0nh kh\u00e1ch, c\u00e1c nh\u00e2n vi\u00ean n\u00e0y c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh ph\u1ea3n h\u1ed3i v\u00e0 khuy\u1ebfn ngh\u1ecb c\u1ee7a m\u00ecnh \u0111\u1ec3 ph\u1ee5c v\u1ee5 t\u1ed1t h\u01a1n cho t\u1eebng c\u00e1 nh\u00e2n.<\/p>\n\n

          • \u0110\u1ec1 xu\u1ea5t c\u00e1c l\u1ef1a ch\u1ecdn c\u00e1 nh\u00e2n:<\/strong> B\u1eb1ng c\u00e1ch ghi l\u1ea1i c\u00e1c s\u1edf th\u00edch tr\u01b0\u1edbc \u0111\u00e2y, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 \u0111\u00e1p \u1ee9ng t\u1ed1t h\u01a1n mong \u0111\u1ee3i c\u1ee7a h\u00e0nh kh\u00e1ch.<\/li>
          • H\u1ed7 tr\u1ee3 t\u00edch c\u1ef1c:<\/strong> B\u1eb1ng c\u00e1ch d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u c\u1ee7a h\u00e0nh kh\u00e1ch, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 h\u01b0\u1edbng d\u1eabn h\u1ecd \u0111\u1ebfn v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 h\u1eefu \u00edch d\u1ef1a tr\u00ean h\u1ed3 s\u01a1 du l\u1ecbch c\u1ee7a h\u1ecd.<\/li><\/ul>\n\n

            Do \u0111\u00f3, c\u00e1c \u0111\u1ea1i l\u00fd \u1ea3o c\u1ea3i thi\u1ec7n s\u1ef1 t\u01b0\u01a1ng t\u00e1c v\u00e0 c\u1ee7ng c\u1ed1 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi s\u00e2n bay.<\/p>\n\n

            \u0110o l\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng c\u1ee7a t\u00e1c nh\u00e2n \u1ea3o \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/h3>\n\n

            \u0110\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a thi\u1ebft b\u1ecb m\u1edbi n\u00e0yh\u1ed7 tr\u1ee3 h\u00e0nh kh\u00e1ch<\/strong>, c\u00e1c nghi\u00ean c\u1ee9u \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh \u0111\u1ec3 \u0111o l\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a du kh\u00e1ch. M\u1ed9t s\u1ed1 ch\u1ec9 s\u1ed1 c\u1ea7n ch\u00fa \u00fd bao g\u1ed3m:<\/p>\n\n

            • T\u1ef7 l\u1ec7 h\u00e0i l\u00f2ng c\u1ee7a h\u00e0nh kh\u00e1ch<\/li>
            • Kh\u1ed1i l\u01b0\u1ee3ng t\u01b0\u01a1ng t\u00e1c v\u1edbi t\u00e1c nh\u00e2n \u1ea3o<\/li>
            • Th\u1eddi gian ch\u1edd trung b\u00ecnh \u0111\u1ec3 ph\u1ea3n h\u1ed3i<\/li><\/ul>\n\n

              K\u1ebft qu\u1ea3 t\u00edch c\u1ef1c s\u1ebd khuy\u1ebfn kh\u00edch c\u00e1c s\u00e2n bay kh\u00e1c kh\u00e1m ph\u00e1 c\u00e1c gi\u1ea3i ph\u00e1p t\u01b0\u01a1ng t\u1ef1, gi\u00fap x\u00e1c \u0111\u1ecbnh l\u1ea1i ti\u00eau chu\u1ea9n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng trong ng\u00e0nh h\u00e0ng kh\u00f4ng.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"

              Trong m\u1ed9t th\u1ebf gi\u1edbi m\u00e0 c\u00f4ng ngh\u1ec7 \u0111ang ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc, S\u00e2n bay Lyon-Saint Exup\u00e9ry n\u1ed5i b\u1eadt v\u00ec cam k\u1ebft \u0111\u1ed5i m\u1edbi. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u cho nh\u1eefng \u0111i\u1ec3m \u0111\u1ebfn m\u1edbi m\u00e0 c\u00f2n l\u00e0 ph\u00f2ng th\u00ed nghi\u1ec7m \u00fd t\u01b0\u1edfng th\u1ef1c s\u1ef1, n\u01a1i tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) h\u00ecnh th\u00e0nh \u0111\u1ec3 n\u00e2ng […]<\/p>\n","protected":false},"author":1,"featured_media":22789,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36011],"tags":[42321,42324,16640,948],"class_list":["post-22819","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-doi-moi-xu-huong-vi","tag-ho-tro-hanh-khach-vi","tag-lyon-saint-exupery-vi","tag-san-bay-vi","tag-su-doi-moi-vi"],"_links":{"self":[{"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/posts\/22819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/comments?post=22819"}],"version-history":[{"count":1,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/posts\/22819\/revisions"}],"predecessor-version":[{"id":22820,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/posts\/22819\/revisions\/22820"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/media\/22789"}],"wp:attachment":[{"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/media?parent=22819"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/categories?post=22819"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mon-agent-ia.fr\/blog\/wp-json\/wp\/v2\/tags?post=22819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}