In a constantly evolving technology sector, Google Cloud made a remarkable debut with its new protocol, Agent2Agent (A2A), at its annual Next 25 conference. This protocol, presented as an essential tool for orchestrating exchanges between artificial intelligence agents, nevertheless raises questions. As the AI ​​ecosystem evolves rapidly, the need for seamless communication between these agents […]

In 2025, the world of digital advertising is undergoing an unprecedented transformation. The emergence of generative artificial intelligence is disrupting the adtech landscape, with companies like PubMatic positioning themselves at the forefront of this technological revolution. By testing the implementation of intelligent agents in its solutions, the company aims not only to simplify data analysis […]

In a world where customer service has become a major retention issue, Zendesk is changing the game with the launch of Resolution, an artificial intelligence platform designed to transform customer interactions. Presented at the annual Relate conference in Las Vegas, this solution promises a revolutionary approach by focusing on resolving requests rather than simply managing […]

The technology landscape has evolved enormously in recent years, and the rise of intelligent agents could mark the end of an era for the Software as a Service (SaaS) model. With their ability to learn, predict, and act autonomously, AI agents are transforming not only how businesses access technology tools, but also the very nature […]

With the rise of artificial intelligence technologies, cold calling has taken an unprecedented turn. Companies using AI software, such as CallPro or SmartDial, are now capable of making up to 100,000 calls per day. This phenomenon raises questions about legality, ethics, and consumer impact. The Cold Calling Revolution Thanks to AI Traditional cold calling has […]